55 lines
2.5 KiB
Markdown
55 lines
2.5 KiB
Markdown
# Common errors/problems
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> **Note**
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> The following page is based on version `1.1.0` of BrickTracker.
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## I need a password to access some pages
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You have setup [lightweight authentication](authentication.md). Your password is in your environement `BK_AUTHENTICATION_PASSWORD` variable.
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## I cannot access the Add page (Configuration missing!)
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You need to pass the `BK_REBRICKABLE_API_KEY` environment to your application, depending on how you run the application.
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See [setup](setup.md) for more information.
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## The socket is disconnected
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If you are seeing the socket disconnected while you are on the **Add** or **Bulk add** pages, it can mean:
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- The application is not running anymore (it somehow stopped after you accessed the page): check that the application is running and its log for errors,
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- You restarted the application and it can take some time for the socket to be back up: just wait a bit it should automatically re-connect,
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- You are using the CORS allowed origin restriction (via the `BK_DOMAIN_NAME` environment variable) with a mismatching value: you should see a log line similar to this following one in your application logs.
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```
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http://127.0.0.1:3333 is not an accepted origin. (further occurrences of this error will be logged with level INFO)
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[2025-01-18 18:15:52,980] ERROR - http://127.0.0.1:3333 is not an accepted origin. (further occurrences of this error will be logged with level INFO)
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```
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Make sure the value you have set is matching the URL of your application.
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If it is not the case, adjust the value and restart the application.
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## No such file or directory: '<path>' when adding a set
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The application doestake care of creating folders for static images and expects them to be writable.
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Make sure that the folder exists, and if it exists that it is writable by the application.
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## I'm seeing Unknown (<number>) instead of the set theme
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Either the theme is too recent for your version of the themes file, or your theme file has not be initialized.
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Head to the **Admin** page, **Themes** section and update the file.
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## Your database need to be upgraded from version <current> to version <required>.
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A database schema modification was necessary to implement new features and the database need to be upgraded from the **Admin** page. See [upgrade your database](upgrade-database.md) for more information.
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